FAQs

This is a great place to find answers to your questions. If you don’t find an answer to your question, please call us at (585) 248-9070 or at info@breatheyoga.com.

General Questions

  • The best way to book classes is by using the Mindbody App. You may also book a class on our Class Schedule page, or give us a call at (585) 248-9070

    Pre-registration is not required for in-studio classes. 

    Here are the instructions to log in to Mindbody and create an account that will sync to your profile at breathe:

    • Download the MINDBODY app: Apple or Google Play 

    • Type in your email and create a password. This should be the same email you receive your breathe emails at.  Please do not create a new profile.

    • Go to profile. You should see your breathe yoga passes under “passes.”

    • If you don’t see your passes, go to profile>settings gear>send account verification email.

    • Once you click on the verification link, your passes should show up and you’ll be able to book classes. 

  • Online classes: You can register six days ahead — so if it’s Monday, you can register through the end of the day on Sunday. Registration closes 20 minutes before class starts so that you are in the system to get the auto email with the Zoom link 5 minutes before class. You must be subscribed to "Reminders and Schedule changes" to receive the zoom link.

    In-studio classes: You can register for classes five days ahead of time. 

  • Please visit Pricing Options to find the best fit for you.

    Pricing Options

  • Please visit the Pricing Options page to view the options and benefits of our memberships.

    Pricing Options

  • Please visit the Pricing Options page to view the options and benefits of our memberships.

    Pricing Options

  • The Mindbody App is an easy way to register for classes in advance, cancel a booked class and view your practice activity.

    1. Download the most recent version of the Mindbody App.

    2. If your membership or class pass is not showing, you need to link the Mindbody app to breathe. This can be done by requesting a verification email from the app's SETTINGS section, “RESEND ACCOUNT CONFIRMATION EMAIL”

    3. Or, you may also visit: https://account.mindbodyonline.com/login and SEARCH for BREATHE YOGA

  • We value each student and do our best to create a community where everyone is encouraged to have their best personal yoga experience. To make that experience possible in a group setting, we ask that you be mindful of some basic yoga class etiquette:

    Please arrive 15 minutes early for class. This gives you time to park, get signed in, and settled for class. Anyone who arrives 10 minutes after class has started will not be permitted into the yoga room.

    Please turn your cell phones and smart watches to OFF or SILENT. A cell phone on vibrate can be as disruptive as a phone with the ringer on.

    Please leave shoes, coats and bags in the coat area. You can bring your purse/keys/wallet into the yoga studio. We strongly advise you to leave valuables at home. breathe is not responsible for any lost/stolen items.

    You are welcome to bring a water bottle to class, but we ask that you do not bring cups of water or other beverages. The instructor moves throughout the room during class and spilling a cup of water is a disruption to the whole class.

    Please talk to our instructor about any pre-existing condition, old sports injuries, or health concerns that might be relevant to your yoga class. Teachers will do their best to provide modifications to suit your needs.

    Please let the instructor know if you need to leave class early - and then please do so quietly and leave before savasana begins.

    We have been so impressed with how conscientious our community has been in regards to sickness over these last couple of years. Please continue to be as vigilant when it comes to your own health and the wellbeing of those around you. If you are sick with a cold or flu, please stay home, rest, and wait to return to yoga once you are better.

    Thank you for being mindful about our community space! Together we create an environment that feels supportive and welcoming to all.

  • If you wish to cancel your membership or if you have any questions about your membership, please email info@breatheyoga.com. Please allow 72 hours to cancel. You can also cancel by logging into your Mindbody Account. Go to "My Info" and then “Account" to view your autopay.

  • In the Mindbody App, go to your Profile. It will list your Upcoming classes. Select CANCEL next to the class you would like to cancel.

    If you are canceling less than 2 hours before class, please email us at info@breatheyoga.com.

    View our cancellation policy for In-Studio and Online classes.

  • You need to pay when you register for in-studio and online classes.

  • We know that life happens and sometimes you may not be able to join on time.

    If you’re up to 10 minutes late for online classes, you can join the class using your link.

    You can attend in-studio classes up to 10 minutes after the start of class. However, you still need to check in at the Juice Bar, so please allow a few minutes for check-in.

    NO LATE ENTRY or Yin, Restorative, and Meditation classes.

    We have this policy in place since having someone arrive late can be disruptive to the teacher and students.

  • This library is only available for memberships, Living Yoga or Online.

    If you are a member, you may access the library through our on-demand course site.

    On-Demand Courses

  • If you're a new member, you can find the link to access the library in your welcome email. If you can't locate your welcome email, no worries—just reach out to us at info@breatheyoga.com, and we’ll help you out.

  • clients.mindbodyonline.com/classic/mainclass

  • Drop-in classes, 8-class passes, and Memberships are non-refundable and non-transferable (from one person to another). No exceptions.

    Our workshops require a 72-hour cancellation notice unless otherwise specified. Teacher Training and Retreats are non-refundable.

  • We have a limited number of mats available for rent, and they’re first-come, first-served basis. Our mats are cleaned and sanitized after every use.

    We sell yoga mats in our retail store along with clothing and other yoga accessories.

In-Studio Classes

  • Please have your key tag handy and check-in at the Juice Bar. To keep the check-in process quick and easy, please sign your liability waiver before coming to class (it’s only needed once).

    Our Juice Bar Associate may ask you to confirm your email and phone number if you do not have your key tag.

  • Please bring your mat, towel, and water for class. We also have bottled water for sale.

    If you need a mat, we provide rentals and sell mats at breathe.

    We strongly advise you to leave valuables at home. breathe is not responsible for any lost/stolen items.

  • Our cancellation policy is 2 hours before class begins. You will not be charged if you cancel 2 hours or more before class.

    Late cancellation (2 hours or less before class) or no show: For drop-in, you will be charged the drop-in rate for a class. For 8-class passes, one class will be deducted from your account. If you have an unlimited membership or pass, you will be charged a late cancellation fee of $15 for yoga classes and $10 for meditation classes.

  • Most importantly, if you are feeling sick or experiencing any cold or flu symptoms, please do not attend class. 

Online Classes

  • You’ll receive a registration email within a few minutes of making your reservation. If you don’t see it, check your junk folder and then move it/mark it as not junk so it’ll go straight to your inbox next time.

    You’ll receive your link to class 5 minutes and 60 minutes before class starts. We close registration 20 minutes before class starts.

    If you don’t see your zoom link in your inbox, you may access it here:

    livestream.breatheyoga.com/index.php

    The site will ask for your email and birth year. Both must match what we have in your profile at breathe.

  • You’ll get a registration email within a few minutes of making your reservation. 

    The email comes from info@breatheyoga.com. Please check your junk, spam, or promotions folders for the email.

    You’ll receive your link to class 60 minutes before class begins. If you sign up less than 60 minutes before class starts, you will receive the class link 5 minutes before class begins. We close registration 20 minutes before class starts so that you have time to receive the link. 

    If you have booked an online class, you may also check for the Zoom link here:

    https://livestream.breatheyoga.com/index.php

    Note: The questions asked are your email and your birth year. Your email and birth year must match the information we have in your Mindbody profile. You can update this information through Mindbody.com/explore.

  • Please bring your mat, towel, and water for class. We also have bottled water for sale.

    For online classes, have your props available. Pillows, blankets, and books (can be used instead of blocks) will work well.

  • It’s unlikely, but if you get disconnected, just click the class link and try again. Most often it’s bandwidth issues with your internet or too many people online in your house at the same time.

  • Just like in our yoga studio, we don’t allow people to sit and watch. So yes, please have your video on.

    Your instructor needs to see you in order to offer real instruction and ensure your safety. Everyone will be practicing with you at the same time. We will remove anyone in the class without video on for the privacy of everyone in the class.

  • Having official yoga props at home for most online classes isn’t necessary. However, big, solid textbooks can be used for blocks. Towels, blankets or couch cushions can be used as bolsters. You can also use a belt or an old tie as a strap.

  • IOnline classes:

    Early cancellation (2 hours or more before class): No charge.

    Late cancellation (2 hours or less before class) or no-show: One class will be deducted from your account.

Juice Cleanses

  • Toxicity occurs when you ingest more chemicals and unnatural substances than the body can utilize and eliminate. Toxins disturb the balance (homeostasis) of our body. Healthy immune and elimination functions can handle everyday exposure to toxins; it is the over-abundance of toxins that can wreak havoc on our bodies, our food choices or cravings, and our ability to maintain balance.

  • Almost everyone needs to detox and rest their body from time to time — some more than others.

  • Anyone with the following conditions should refrain from a cleanse: 

    underweight; pre/post surgery; cardiac conditions; pregnancy; low blood pressure; peptic ulcers; cardiac arrhythmia; low immunity; nutritional deficiencies; cancer; nursing children

  • As the body “catches up” with processing and eliminating waste, some people may notice headaches, fatigue, irritability, mucous congestion, or mild aches and pains. Others might feel none of those symptoms but may be immediately uplifted with increased energy and a feeling of lightness. If you are a daily coffee drinker and don’t wean off before the cleanse, you will most likely experience a headache from caffeine withdrawal.

  • Yes. Listen to your body. Adjust as necessary.

  • Planning your cleanse in advance guarantees that breathe can fully support you, plus gives you the opportunity to prepare for the cleanse (by building in time for you to ease off of caffeine, processed foods, etc., if applicable to you).

  • Stop in to breathe in Pittsford, NY and one of our Juice Bar Associates will assist you with the menu and provide information to support you during the cleanse.